Delivery

How much is delivery?

We are delighted to be able to offer free delivery on all orders over £15 anywhere in the UK, otherwise there is a £2.99 postage fee.

 

Where do you deliver to? 

We currently only deliver within the UK including Scottish highlands & Northern Ireland. Our exceptions are the channel Islands, Guernsey, Jersey, and the Isle of Man. We hope to ship worldwide soon!

 

When will my order arrive?

We aim to dispatch all games within 24 hours (Mon-Sat) as 'in stock' really means in stock and ready to ship! We usually send items via Royal Mail and will always provide a tracking number where there is one. We aim to have the games delivered within 3-5 working days from dispatch, but do offer the option of express delivery (for £4.99) if needed!

 

Help! It's been a while and my order hasn't arrived...

If there's no tracking number on your order, we have sent your item via Royal Mail. Please get in touch with your local delivery office to see if they are holding your item for you and please check outside your home in case it has been left in a safe place. If it's been 10 working days and you've not received your item, get in touch and we will help resolve this.

 

Do you offer local delivery?

Yes! If you live in the HP5 or HP6 area, we can deliver your games same day free if ordered before 3pm, or next day if ordered after 3pm. If you live in the RG12/RG42 area, we can deliver your items for free the next day. We will give you a text (if you provide phone number at checkout) to let you know when we will be delivering your parcel, if delivering locally.

 

If you have any other questions, feel free to get in touch.